Support questions

How do I get help with a booking?

Open the Support section and submit a ticket. The Sizoro team reviews every ticket and replies to you in the app.

What happens if a worker does not arrive?

Report it through Support. Depending on the circumstances your card authorisation is released or only the fair portion is charged, and the worker's reliability record is updated.

Is my payment safe?

Your card is only authorised when you book — the money stays in your own bank until the job is done. Payments are handled by Paystack, and Sizoro never stores your card details.